- How can I place an order?
Placing an order at Rabibsmat is quick and easy. Simply browse our website, select the products you wish to purchase, and add them to your cart. When you're ready to complete your purchase, proceed to the checkout page and follow the prompts to enter your shipping and payment details. Once your order is confirmed, you will receive an email notification.
- What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured, all transactions on our website are encrypted and securely processed.
- How long does shipping take?
Shipping times may vary depending on your location and the specific product. We strive to process and ship orders within 1-3 business days. Once shipped, you will receive a tracking number to monitor the progress of your delivery. For more detailed information, please refer to our Shipping Policy.
- Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or import duties may apply, and it is the customer's responsibility to cover these charges.
- What is your return policy?
We want you to be completely satisfied with your purchase. If you receive a defective or damaged item, please contact our customer support team within 7 days of receiving your order, and we will assist you with the return or exchange process. For more details, please refer to our Return Policy.
- Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery and estimate the expected delivery date.
- How can I contact your customer support team?
Our customer support team is here to assist you. You can reach us by emailing [email protected] or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.